{"id":44,"date":"2015-03-03T13:16:02","date_gmt":"2015-03-03T18:16:02","guid":{"rendered":"http:\/\/blog.snipnotes.de\/?page_id=44"},"modified":"2020-07-17T08:40:18","modified_gmt":"2020-07-17T12:40:18","slug":"support","status":"publish","type":"page","link":"https:\/\/www.snipnotes.de\/en\/support\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>Questions about SnipNotes? Need help? Missing a feature?<br \/>\nPlease fill out this short form, I will contact you as soon as possible.<\/p>\n<p><span style=\"font-size: 1rem;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f464-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"464\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/44#wpcf7-f464-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"464\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f464-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:464,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;hint-question&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Question about SnipNotes&quot;}]},{&quot;then_field&quot;:&quot;hint-support&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Issue with the app&quot;}]},{&quot;then_field&quot;:&quot;hint-suggestion&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Feature request&quot;}]},{&quot;then_field&quot;:&quot;hint-price&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Price or activation&quot;}]},{&quot;then_field&quot;:&quot;hint-beta&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Registration for beta test&quot;}]},{&quot;then_field&quot;:&quot;hint-promo-code&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-topic&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Promo code&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.8.5&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.6&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.7&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.3&quot;:true}}\" \/>\n<\/fieldset>\n<p><b>Your name<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><b>Your email address<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><b>Platform<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-platform\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-platform\"><option value=\"SnipNotes for iOS\">SnipNotes for iOS<\/option><option value=\"SnipNotes for macOS\">SnipNotes for macOS<\/option><option value=\"SnipNotes for Apple Watch\">SnipNotes for Apple Watch<\/option><option value=\"General question\">General question<\/option><\/select><\/span>\n<\/p>\n<p><b>Topic<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-topic\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-topic\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Question about SnipNotes\">Question about SnipNotes<\/option><option value=\"Issue with the app\">Issue with the app<\/option><option value=\"Feature request\">Feature request<\/option><option value=\"Price or activation\">Price or activation<\/option><option value=\"Registration for beta test\">Registration for beta test<\/option><option value=\"Promo code\">Promo code<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n<\/p>\n<div data-id=\"hint-question\" data-orig_data_id=\"hint-question\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p>Do you already know the <a href=\"https:\/\/wiki.snipnotes.de\/en\" target=\"_blank\">SnipNotes Knowledge Base<\/a>? This collection of help articles contains useful information on many areas of the app.\n\t<\/p>\n<\/div>\n<div data-id=\"hint-support\" data-orig_data_id=\"hint-support\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p>If possible, please send me an email directly from the app. SnipNotes will automatically attach information about the state of the app. This allows me to fix the problem faster. You can find instructions <a href=\"https:\/\/www.notion.so\/Request-Support-92900a00676644e980b9b7e6a3088078\" target=\"_blank\">here<\/a>.\n\t<\/p>\n<\/div>\n<div data-id=\"hint-suggestion\" data-orig_data_id=\"hint-suggestion\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p>Please take a look at the <a href=\"https:\/\/www.notion.so\/Suggest-a-New-Feature-1b35291ecfed47ecb3cb4042a6327137\" target=\"_blank\">list of frequently requested features<\/a>. These features are already on my roadmap. Please send me a message only if your suggestion is not yet on the list.\n\t<\/p>\n<\/div>\n<div data-id=\"hint-price\" data-orig_data_id=\"hint-price\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p>Information about SnipNotes pricing can be found <a href=\"https:\/\/www.snipnotes.de\/en\/ufaqs\/how-much-does-snipnotes-cost\/\" target=\"_blank\">here<\/a>. If you have problems with the activation, please first have a look at <a href=\"https:\/\/www.notion.so\/Resolve-Activation-Issues-60bff09e23104c6789ff5e0909e07c07\" target=\"_blank\">this help article<\/a>.\n\t<\/p>\n<\/div>\n<div data-id=\"hint-beta\" data-orig_data_id=\"hint-beta\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><a href=\"https:\/\/www.snipnotes.de\/en\/beta\/\" target=\"_blank\">Click here to register for the beta test.<\/a>\n\t<\/p>\n<\/div>\n<div data-id=\"hint-promo-code\" data-orig_data_id=\"hint-promo-code\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p>I provide a free review copy of the app to members of the press: <a href=\"https:\/\/www.snipnotes.de\/en\/request-promo-code\/\" target=\"_blank\">Request Promo Code<\/a>\n\t<\/p>\n<\/div>\n<p><b>Subject<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><b>Your message<\/b>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><!-- Mailchimp for WordPress v4.12.2 - https:\/\/www.mc4wp.com\/ --><input type=\"hidden\" name=\"_mc4wp_subscribe_contact-form-7\" value=\"0\" \/><span class=\"mc4wp-checkbox mc4wp-checkbox-contact-form-7 \"><label><input type=\"checkbox\" name=\"_mc4wp_subscribe_contact-form-7\" value=\"1\" ><span>Do you want to subscribe to the free newsletter?<\/span><\/label><\/span><!-- \/ Mailchimp for WordPress -->\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><input\n                    class=\"apbct_special_field apbct_email_id__wp_contact_form_7\"\n                    name=\"apbct__email_id__wp_contact_form_7\"\n                    aria-label=\"apbct__label_id__wp_contact_form_7\"\n                    type=\"text\" size=\"30\" maxlength=\"200\" autocomplete=\"off\"\n                    value=\"\"\n                \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/span><\/p>\n<p><span style=\"font-size: 1rem;\">Or write an email to&nbsp;<\/span><a style=\"font-size: 1rem;\" title=\"support@snipnotes.de\" href=\"mailto:support@snipnotes.de\">support@snipnotes.de<\/a><span style=\"font-size: 1rem;\">.<\/span><\/p>\n<p>You can also get in touch with me on <a title=\"Twitter\" href=\"http:\/\/www.twitter.com\/SnipNotesApp\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions about SnipNotes? Need help? Missing a feature? Please fill out this short form, I will contact you as soon as possible. Or write an email to&nbsp;support@snipnotes.de. You can also get in touch with me on Twitter.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-44","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/pages\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":12,"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/pages\/44\/revisions"}],"predecessor-version":[{"id":3289,"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/pages\/44\/revisions\/3289"}],"wp:attachment":[{"href":"https:\/\/www.snipnotes.de\/en\/wp-json\/wp\/v2\/media?parent=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}