FAQ

If your question is not answered here, please contact me directly.

1. General

SnipNotes combines a clipboard manager with a note-taking app. Clipboard managers focus on enhancing the clipboard’s functionality and act as a cache for copying and pasting multiple items. Note-taking apps let you save various types of information and store them for later use, but often require you to switch between different apps.

The goal of SnipNotes is to take the best out of both worlds: Quickly save information from various sources and provide intelligent ways to reuse them later from wherever you are. SnipNotes recognizes the content of your notes and provides you with quick actions, e.g. call a phone number or view an address in Maps. These actions can be accessed from anywhere without switching between apps.

SnipNotes takes advantage of many recent iOS and macOS technologies, like Siri Shortcuts, 3D Touch and Splitscreen Multitasking on the iPad. The Touch Bar on MacBook Pro is also supported. An overview of all available features is available here.

Yes, SnipNotes stores your notes locally on all platforms and also works without an internet connection. Your changes get transferred automatically the next time your device is connected.

On Apple Watch you can always access your synchronized notes, even when your iPhone is out of range. If your Apple Watch supports LTE connectivity, you can even create new notes on the go.

2. Purchase & Activation

You can download and use the iOS version of SnipNotes free of charge for 7 days. After this period, a one-time purchase is required to unlock the full version. Otherwise the app will become read-only.

The macOS version of SnipNotes doesn’t offer a free trial at the moment.

SnipNotes needs to unlock a free in-app purchase in order to start the trial period. Please make sure that your device has an active internet connection and is signed into the App Store with your Apple ID (System preferences => iTunes & App Store => Apple ID).

In SnipNotes, select “Try SnipNotes” and tap on “Try Free” at the bottom of the screen. Your device will prompt you for your Apple ID password to confirm the free in-app purchase. Please enter your password and tap OK.

If the issue persists, please get in touch with me.

SnipNotes needs to unlock a free in-app purchase in order to start the trial period. Please make sure that your device is configured to allow in-app purchases. Open system preferences and check the following settings:

  • Tap on “iTunes & App Store” and make sure that you are signed into the App Store with the correct Apple ID
  • Tap on “Screen Time” => “Content & Privacy Restrictions” => “iTunes & App Store Purchases” and check if in-app purchases are allowed
  • Check if you have configured any other settings that could prevent in-app purchases

If the issue persists, please get in touch with me.

3. Storage & Encryption

Yes, you protect the whole app or individual categories with a numeric passcode and Touch ID / Face ID. More information about this topic is available here.

Your notes are saved locally on your device and in iCloud.

SnipNotes saves your notes locally inside a database. On macOS, you can view this file with the free tool Realm Browser and create a backup. For more information please refer to Backup and Restore Your Data.

iCloud is used to synchronize your notes between devices. SnipNotes uses a database technology inside iCloud named CloudKit. This data can only be read by SnipNotes and is not accessible from outside. More information on the security of your data is available in the privacy policy.

You can protect your notes with a PIN code or Touch ID. This feature is currently only available on iOS but will come to macOS soon.

Encryption is handled by the system itself. On iOS, all your data is automatically encrypted when you use a password or Touch ID. On macOS, you can enable encryption in system settings. Your data in iCloud and communication to and from iCloud are also encrypted automatically.

4. Integration

Third-party iOS apps are not allowed to access Apple Notes directly, so there is no automatic import yet, unfortunately. You can use the share sheet in Apple Notes to send individual notes to SnipNotes. On iPad, you can also quickly copy multiple notes into SnipNotes with Drag and Drop.

iCloud is the only supported platform at the moment. Synchronization with storage providers like Dropbox is on my to-do list for future updates, but not a top priority right now. That’s because SnipNotes does currently only support Apple platforms, where iCloud synchronization is sufficient and most convenient for the majority of users. Also, Dropbox would require a different synchronization technology because it uses a filesystem instead of a database.

Yes, you can find the documentation here.

5. Future Updates

I constantly collect feedback and evaluate new features based on demand, effort, and other factors. Although I cannot fulfill every wish, I always try to implement small feature requests in a timely manner. If you are missing a specific feature, please get in touch with me.

There are several features that are requested very frequently. These include:

  • Notes with text and multiple images
  • Checkboxes
  • Reminders
  • Attachments

I plan to include all of these features in upcoming updates.

Updates will be announced in the blog section and on Twitter. If you want to receive the latest news and useful tips around SnipNotes, you can sign up for the newsletter.

Yes, you can sign up right here.

There are currently no plans to support these platforms as they would require a complete redevelopment.

6. Pricing & Availability

SnipNotes for iOS costs $3.99. SnipNotes for macOS is available for $7.99.

Both versions are premium apps, they don’t contain any advertisements or subscriptions.

SnipNotes for iOS is available for iPhone, iPad, iPod touch and Apple Watch. The app requires iOS 10.3 / watchOS 4.0 or later.

SnipNotes for macOS runs on macOS El Capitan (10.11) or later.

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