Privacy

Privacy Policy for the SnipNotes App

This policy applies to all information collected or submitted on SnipNotes for iPhone, iPad, Mac and Apple Watch.

Information we collect

Crash reports: SnipNotes uses the service “Crashlytics” for crash reporting. When SnipNotes quits unexpectedly, an anonymous crash report will automatically be transmitted on the next launch. This report does not contain any personally identifiable information.

Usage statistics: SnipNotes automatically logs certain events, e.g. when you open the app for the first time or when you create a new note. This data is transmitted in an aggregated and anonymized format. For example, we can determine how many notes were created on a given day, but not who created the notes nor what their content is.

Error logs: When you send a support request from within SnipNotes, a text file may be attached automatically to the email. This file contains information on errors that SnipNotes has encountered in the past, e.g. when iCloud synchronization was unsuccessful. This data contains your device model, your software version and your network status at the time of the error.

Information usage

We use crash reports and error logs to resolve issues within the app and to assist with customer support. Usage statistics help us with improving the app. We do not collect nor share any personally identifiable information.

More information on Crashlytics and its privacy policy can be found at the following URL: http://try.crashlytics.com/terms/

Synchronization with iCloud

When you synchronize your notes over iCloud, all your data is stored in a private container within your iCloud account. We do not have access to this data. Apple encrypts all data transmitted and stored on iCloud. Please refer to the following document for more information on how your data is stored on Apple’s iCloud servers: https://support.apple.com/en-us/HT202303

Accessing, changing or deleting your information

You may access and change your information from within the iOS and macOS apps. SnipNotes can create a ZIP archive with all your notes. You can also wipe all your data stored in iCloud if you don’t want to use the app any longer. These options are available at the following locations:

iOS: Open the settings menu and go to “About” => “Privacy”
macOS: In the menu bar, click on “SnipNotes” => “Settings…”. Click on the “Privacy” tab

Your Consent

By using SnipNotes for iPhone, iPad, Mac or Apple Watch, you consent to our privacy policy.

Contacting Us

If you have any questions regarding this privacy policy, please write an email to support@snipnotes.de.

Changes to this Policy

Changes to this policy will be announced in the “What’s New” section on the App Store.

Changes so far:

  • 03/07/2015 – First published
  • 05/23/2018 – Complete rewrite, division into multiple sections

Privacy Policy for the SnipNotes Homepage

Privacy Policy